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Complaints, appeals, client satisfaction & -feedback (2)
Rules and regulations (10)
Client satisfaction explained
ADR.PD.001.INT Code of conduct ADR Register
ADR.PD.003.INT Scope- process- procedure requirements ADR Register
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Forms (5)
GNG.PD.002 (Complaints against Global Network Group)
GNG.PD.012 (Appeal against conformity assessment decisions)
GNG.PD.013 (Appeal against audit & inspection result and reports)
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